Bert Smits

Managing Director

As the Managing Director, Bert Smits boasts an impressive 35-year tenure in the cleaning industry, enriching Eaton Services Group with his extensive experience and expertise. With a track record of owning and managing thriving Commercial Cleaning Companies across New Zealand and Australia, Bert excels in cultivating strong customer relationships. He keenly understands their unique requirements and consistently endeavours to innovate, seeking novel and efficient methods to tailor services that precisely meet their needs.

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Theresa Smits

Executive Director

With a professional tenure spanning over 25 years, Theresa brings a wealth of expertise in administration, management, sales, and marketing to the forefront. Her entrepreneurial spirit is evident through the ownership of numerous thriving business ventures. Additionally, Theresa's extensive banking and finance background is a significant advantage to the Eaton Group, enhancing our strategic capabilities and financial acumen.

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Steven Tapsall

Chief Executive Officer

As our accomplished leader and the CEO of Eaton Services Group, Steven brings 25 years of Industrial and Facility Services expertise to the forefront. A seasoned executive leader, Steven is driven by a commercial focus and possesses the ability to cultivate lasting customer relationships while fostering collaborative team environments. At the heart of our organisation, Steven plays a pivotal role in shaping and executing strategic initiatives, procedural compliance, and governance throughout the business.

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Emma Hopkinson

Estimator / Business Development Manager

With over 13 years of experience in Sales, Business Development, and Administration, Emma is a seasoned professional with a diverse background. Her career journey includes 3 years as a State Commercial Cleaning Estimator and a decade in Administration, Customer Service, Procurement, and Logistics. Emma is dedicated to delivering exceptional customer service and excels in identifying and implementing tailored cleaning solutions that meet the specific needs of commercial clients. Her genuine interest in the industries she supports drives her commitment to understanding the unique challenges and opportunities within each sector. 
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​Teresa Robinson

Group Operations Manager

Teresa brings over twenty years of invaluable Regional Management experience to Eaton Services Group, with expertise spanning multiple sectors such as commercial, education, industrial, healthcare, aviation, aged care, and domestic services, among others. With a profound commitment to operational excellence, client relationships, and staff development, Teresa prioritises establishing strong business partnerships with our clients.

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Supervision 

Our team of supervisors is strategically positioned across all regions, boasting industry experience spanning from 5 to 20 years, and backed by a workforce exceeding 450 individuals. Equipped with comprehensive training and mobile systems, our supervisors are empowered to ensure genuine service fulfilment. They receive robust support from our Operations and Administrative departments, fostering an environment conducive to superior service delivery.